This Privacy Policy describes how Crystal Ridge Go ("Company," "we," "us," or "our") collects, uses, and shares information about you when you visit our website, crystalridgego.com, or any other services we provide (collectively, the "Services").
1. What Information Do We Collect?
Personal Information You Provide to Us
We collect personal information that you provide to us directly when you:
- Subscribe to our newsletter (name and email address)
- Submit a business or event on our website (name, email address, and payment information through Stripe)
Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and usage of the website, including:
- IP address
- Browser type
- Device type
- Referring URL
- Pages visited
- Date and time of access
We collect this information using cookies and similar tracking technologies, including:
- Facebook Pixel: Tracks user interaction with our Facebook ads.
- Google Analytics 4: Provides insights into website traffic and user behavior.
2. How Do We Use Your Information?
We use the information we collect for the following purposes:
- Marketing: To send newsletters and promotional materials.
- Improving User Experience: To analyze website usage and improve our services.
- Processing Payments: To manage and process payments through Stripe.
- Advertising: To display targeted advertisements on social media platforms like Facebook.
3. Legal Bases for Processing
We process your information based on the following legal grounds:
- Consent: By using our website and services, you consent to our collection and use of your personal information.
- Legitimate Interests: We have a legitimate interest in improving our website, promoting local businesses, and ensuring the security of our services.
4. How Do We Share Your Information?
We do not share your personal information with third parties, except in the following circumstances:
- Service Providers: We use third-party service providers such as Stripe for payment processing. These providers are contractually obligated to protect your information.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.
5. How Do We Protect Your Information?
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our website is hosted on Webflow, which provides secure hosting services.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request correction of any inaccurate personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at hello@crystalridgego.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website and services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Crystal Ridge Go
Email: hello@crystalridgego.com
Website: crystalridgego.com
